H11
Indoor unit communication error
URGENTCommunication fault between indoor and outdoor units. Check control cable connections.
Action Required: Contact professional technician immediately
H12
Outdoor unit communication error
URGENTOutdoor unit communication failure. Check outdoor control board and wiring.
Action Required: Contact professional technician immediately
H13
Remote controller communication error
MEDIUMRemote controller communication fault. Check controller and connections.
Action Required: Schedule service within 1-2 days
H14
Indoor air temperature sensor error
MEDIUMRoom temperature sensor malfunction. Sensor replacement required for proper operation.
Action Required: Schedule service within 1-2 days
H15
Indoor coil temperature sensor error
MEDIUMIndoor evaporator coil sensor fault. Professional sensor replacement needed.
Action Required: Schedule service within 1-2 days
H16
Indoor fan motor error
URGENTIndoor fan motor malfunction or speed detection error. Check motor and connections.
Action Required: Contact professional technician immediately
H17
Swing motor error
MEDIUMLouver swing motor malfunction. Check motor operation and mechanical connections.
Action Required: Schedule service within 1-2 days
H18
Current sensor error
MEDIUMCurrent sensor malfunction. Professional sensor replacement required.
Action Required: Schedule service within 1-2 days
H19
Indoor unit PCB error
URGENTIndoor control board malfunction. Professional PCB inspection and replacement required.
Action Required: Contact professional technician immediately
H20
High pressure sensor error
MEDIUMHigh pressure sensor fault. Professional sensor replacement needed.
Action Required: Schedule service within 1-2 days
H21
Low pressure sensor error
MEDIUMLow pressure sensor malfunction. Check sensor and connections.
Action Required: Schedule service within 1-2 days
H22
Discharge temperature sensor error
MEDIUMCompressor discharge temperature sensor fault. Professional replacement required.
Action Required: Schedule service within 1-2 days
H23
Indoor drain pump error
MEDIUMCondensate drain pump malfunction. Check pump operation and clear any blockages.
Action Required: Schedule service within 1-2 days
H24
Water level sensor error
MEDIUMCondensate water level sensor fault. Check sensor and drainage system.
Action Required: Schedule service within 1-2 days
nanoe-X air purification system fault. Check nanoe device and replace if necessary.
Action Required: Monitor and perform basic maintenance
H26
Filter reset sensor error
LOWFilter reset sensor malfunction. Check sensor and filter system.
Action Required: Monitor and perform basic maintenance
H27
Water pump sensor error
MEDIUMWater pump sensor fault. Check pump sensor and operation.
Action Required: Schedule service within 1-2 days
H97
Indoor and outdoor unit mismatch
URGENTIncompatible indoor and outdoor unit combination. Verify system compatibility.
Action Required: Contact professional technician immediately
H98
Refrigerant setting error
MEDIUMRefrigerant type setting error. Check system configuration and settings.
Action Required: Schedule service within 1-2 days
H99
System setting error
MEDIUMGeneral system setting error. Review all system parameters and settings.
Action Required: Schedule service within 1-2 days
F11
Outdoor unit communication error
URGENTOutdoor unit communication failure. Check outdoor control board and wiring.
Action Required: Contact professional technician immediately
F12
Outdoor fan motor error
URGENTOutdoor fan motor malfunction. Check motor operation and electrical connections.
Action Required: Contact professional technician immediately
F13
Outdoor temperature sensor error
MEDIUMOutdoor ambient temperature sensor fault. Replace outdoor sensor.
Action Required: Schedule service within 1-2 days
F14
Compressor discharge sensor error
MEDIUMCompressor discharge temperature sensor malfunction. Professional replacement needed.
Action Required: Schedule service within 1-2 days
F15
Compressor suction sensor error
MEDIUMCompressor suction temperature sensor fault. Check sensor and connections.
Action Required: Schedule service within 1-2 days
F16
Outdoor coil temperature sensor error
MEDIUMOutdoor heat exchanger sensor fault. Replace outdoor coil temperature sensor.
Action Required: Schedule service within 1-2 days
F17
Outdoor PCB error
URGENTOutdoor unit control board malfunction. Professional PCB replacement required.
Action Required: Contact professional technician immediately
F18
Four-way valve error
URGENTReversing valve malfunction. Professional valve inspection and replacement needed.
Action Required: Contact professional technician immediately
F19
Electronic expansion valve error
URGENTElectronic expansion valve malfunction. Professional valve replacement required.
Action Required: Contact professional technician immediately
F20
High pressure protection
URGENTHigh pressure switch activated. Check refrigerant charge and condenser coil.
Action Required: Contact professional technician immediately
F21
Low pressure protection
URGENTLow pressure protection activated. Check for refrigerant leaks and insufficient charge.
Action Required: Contact professional technician immediately
F22
Compressor protection
URGENTCompressor protection circuit activated. Professional compressor diagnosis required.
Action Required: Contact professional technician immediately
F23
Overload protection
URGENTSystem overload protection triggered. Check electrical supply and system capacity.
Action Required: Contact professional technician immediately
F24
Freeze protection
MEDIUMIndoor coil freeze protection activated. Check airflow and refrigerant levels.
Action Required: Schedule service within 1-2 days
Defrost cycle malfunction. Check defrost sensors and control system.
Action Required: Schedule service within 1-2 days
F26
Oil return error
MEDIUMOil return system malfunction. Professional oil system diagnosis required.
Action Required: Schedule service within 1-2 days
F27
Refrigerant shortage
URGENTInsufficient refrigerant detected. Check for leaks and recharge system professionally.
Action Required: Contact professional technician immediately
E01
Power supply error
MEDIUMPower supply abnormality detected. Check electrical connections and voltage.
Action Required: Schedule service within 1-2 days
E02
Phase sequence error
MEDIUMIncorrect phase sequence. Check three-phase electrical connections.
Action Required: Schedule service within 1-2 days
E03
Voltage fluctuation
MEDIUMSupply voltage fluctuation detected. Check electrical supply stability.
Action Required: Schedule service within 1-2 days
Supply frequency abnormal. Check electrical supply frequency.
Action Required: Schedule service within 1-2 days
Inverter circuit malfunction. Professional inverter diagnosis and repair required.
Action Required: Contact professional technician immediately
Motor malfunction detected. Check motor operation and electrical connections.
Action Required: Contact professional technician immediately
E07
Current sensor error
MEDIUMCurrent sensor malfunction. Professional sensor replacement required.
Action Required: Schedule service within 1-2 days
E08
Position sensor error
MEDIUMMotor position sensor fault. Professional sensor replacement needed.
Action Required: Schedule service within 1-2 days
E09
Speed sensor error
MEDIUMMotor speed sensor malfunction. Check sensor and connections.
Action Required: Schedule service within 1-2 days
E10
Torque sensor error
MEDIUMMotor torque sensor fault. Professional sensor replacement required.
Action Required: Schedule service within 1-2 days